Please select the event you would like to make a reservation for:
| Balloon Fiesta - A.M. Session | Sat Oct 7 - Sun Oct 15 Balloon Fiesta - A.M. Session FAQ 
Q 1. Is my credit card charged upon making a reservation? YES, our scooters are rated to accommodate one 350lb. person for 12 hours. The scooter is manufactured for 1 person only. No grandchildren, kids or additional riders will be tolerated. A violation of this policy will result in forfeiture of your rental. Q3. Does the scooter stay charged all day? Our scooters are fully charged daily and will generally last all day. If your scooter does lose charge throughout the day, a replacement scooter will be brought to your location. Each scooter has an attached phone number to call if this happens. Q4. Where do I pick up my scooter and is it close to the parking lot? Scooter rentals can be picked up at the North Gate & the South Gate. Please view the event map before or after making your reservation to guide you to the closest parking lot. Q5. Do I need my paper confirmation to pick up my reservation? An email confirmation is sent upon completion of your reservation. Although it is not mandatory it does help expedite the process. Q6. Can someone else pick up my reservation? Yes, since we require a valid Credit Card or State I.D. for collateral, please have the renter's collateral form with the person picking up the scooter. Keep in mind the driver of the scooter is liable even though they did not sign for the scooter. Q7. What is the cancellation/change policy?
You can cancel your reservation for a full refund of the rental price (less the processing fee) if you purchased the cancellation/change insurance when making your reservation. All cancellations and changes must be made 48 hours prior to your original rental date. Please click on the RED TAB labeled cancellation/change on our website home page. www.vistamobility.net Q8. Can I consume alcoholic beverages while operating the scooter? NO, although we cannot enforce this policy, the renter takes full responsibility of their actions when signing the insurance liability release form at the beginning of their rental. Please keep in mind you can be cited for an O.W.I. while operating a scooter. Please research your state’s O.W.I. laws. Q9. Do you rent your entire scooter inventory daily? Typically, we rent our entire inventory daily. We highly recommend you make a reservation if you know the date you plan on attending the event. Q10. Do you hold back scooter inventory for walk-up traffic? YES, we hold back about 10-20% of our inventory for walk-up traffic depending on the event. However, we suggest if you do not make a reservation; plan your arrival at the event at the posted opening time, but there is no guarantee a scooter is available. Q11. When do you stop taking reservations for the following day? We accept reservations for the following day up until 9pm. No same day reservations are accepted. |
| Balloon Fiesta - P.M. Session | Sat Oct 7 - Sun Oct 15 Balloon Fiesta - P.M. Session FAQ
Q 1. Is my credit card charged upon making a reservation? YES, our scooters are rated to accommodate one 350lb. person for 12 hours. The scooter is manufactured for 1 person only. No grandchildren, kids or additional riders will be tolerated. A violation of this policy will result in forfeiture of your rental. Q3. Does the scooter stay charged all day? Our scooters are fully charged daily and will generally last all day. If your scooter does lose charge throughout the day, a replacement scooter will be brought to your location. Each scooter has an attached phone number to call if this happens. Q4. Where do I pick up my scooter and is it close to the parking lot? Scooter rentals can be picked up at the North Gate & the South Gate. Please view the event map before or after making your reservation to guide you to the closest parking lot. Q5. Do I need my paper confirmation to pick up my reservation? An email confirmation is sent upon completion of your reservation. Although it is not mandatory it does help expedite the process. Q6. Can someone else pick up my reservation? Yes, since we require a valid Credit Card or State I.D. for collateral, please have the renter's collateral form with the person picking up the scooter. Keep in mind the driver of the scooter is liable even though they did not sign for the scooter. Q7. What is the cancellation/change policy?
You can cancel your reservation for a full refund of the rental price (less the processing fee) if you purchased the cancellation/change insurance when making your reservation. All cancellations and changes must be made 48 hours prior to your original rental date. Please click on the RED TAB labeled cancellation/change on our website home page. www.vistamobility.net Q8. Can I consume alcoholic beverages while operating the scooter? NO, although we cannot enforce this policy, the renter takes full responsibility of their actions when signing the insurance liability release form at the beginning of their rental. Please keep in mind you can be cited for an O.W.I. while operating a scooter. Please research your state’s O.W.I. laws. Q9. Do you rent your entire scooter inventory daily? Typically, we rent our entire inventory daily. We highly recommend you make a reservation if you know the date you plan on attending the event. Q10. Do you hold back scooter inventory for walk-up traffic? YES, we hold back about 10-20% of our inventory for walk-up traffic depending on the event. However, we suggest if you do not make a reservation; plan your arrival at the event at the posted opening time, but there is no guarantee a scooter is available. Q11. When do you stop taking reservations for the following day? We accept reservations for the following day up until 9pm. No same day reservations are accepted. |
| Sunbelt AG Expo | Tue Oct 17 - Thu Oct 19 Sunbelt AG Expo FAQ
THIS IS A RAIN OR SHINE EVENT, NO RAINCHECKS YES, our scooters are rated to accommodate a 350lb. person for 12 hours. The scooter is manufactured for 1 person only. No grandchildren, kids or additional riders will be tolerated. A violation of this policy will result in forfeiture of your rental! Q3. Does the scooter stay charged all day? Our scooters are fully charged daily and will generally last all day. If your scooter does lose charge throughout the day, a replacement scooter will be brought to your location. Each scooter has an attached phone number to call if this happens. Q4. Where do I pick up my scooter and is it close to the parking lot? Scooter rentals can be picked up Inside Main/Blue Gate or Inside Green Gate. Please view the event map before or after making your reservation to guide you to the closest parking lot. Q5. Do I need my paper confirmation to pick up my reservation? An email confirmation is sent upon completion of your reservation. Although it is not mandatory it does help expedite the process. Q6. Can someone else pick up my reservation? Yes, since we require a valid Credit Card/State I.D. for collateral, please have the renters collateral form with the person picking up the scooter. Keep in mind the person, the driver of the scooter is liable even though they did not sign for the scooter. Q7. What is the cancellation/change policy?
You can cancel your reservation for a full refund (minus the $6 processing fee) if you purchased the cancellation/change insurance when making your reservation. All cancellations and changes must be made 48 hours prior to your original rental date. Please click on the RED TAB labeled cancellation/change on our website home page. www.vistamobility.net Q8. Can I consume alcoholic beverages while operating the scooter? NO, although we cannot enforce this policy, the renter takes full responsibility of their actions when signing the insurance liability release form at the beginning of their rental. Please keep in mind you can be sited for an O.W.I. while operating a scooter. Please research your state’s O.W.I. laws. Q9. Do you rent your entire scooter inventory daily? Typically we rent our entire inventory on a daily basis. We highly recommend you make a reservation if you know the date you plan on attending the event. Q10. Do you hold back scooter inventory for walk-up traffic? YES, we hold back about 10-20% of our inventory for walk-up traffic depending on the event. However we suggest if you do not make a reservation; plan your arrival at the event at the posted opening time, but there is no guarantee a scooter is available. Q11. When do you stop taking reservations for the following day? We accept reservations for the following day up till 6pm. No same day reservations are accepted. |
